Mediatech Africa is committed to respecting and protecting your privacy. This privacy policy applies to each Mediatech Africa website, event, app, and other service (each, a “Service”) that refers or links to this policy. It may be supplemented by additional privacy statements or terms. The Mediatech Africa entity owning or administering the Service is the primary controller of your personal information.
Information We Collect
We collect information about you in three ways:
- Through your input via forms, badge scanners, or apps
- From third-party sources
- Via automated technologies
Data You Provide To Us
Depending on how you interact with us, we may collect:
- Contact details (name, email, address, phone, social handle)
- Login credentials (username, password, security hints)
- Registration/profile info (background, dietary/access needs, photo)
- Payment information
- Feedback, messages, support communications
- Sensitive data (health, religion, race, etc.) for specific purposes
- Interests and preferences
Data From Other Sources
We may also obtain information from:
- Our group companies
- Partners and co-branded services
- Social networks (with permission)
- Public and commercial sources
Data From Service Use or Attendance
We collect information about your interaction with the Service, including:
- Device info (IP, browser, OS, technical identifiers)
- Usage data (pages visited, settings, clicks)
- Location data (e.g., event floor positioning)
- Cookies, Bluetooth, RFID, CCTV footage
How We Use Your Information
We use your information to:
- Provide and manage your access to the Service
- Fulfil requests and transactions
- Offer support and improve our services
- Personalize content and experiences
- Send updates and promotional materials
- Enable event networking and matchmaking
- Comply with legal obligations
Sharing of Your Information
We may share your personal information with:
- Our affiliates and service providers (e.g., payment processors, venues)
- Event sponsors, exhibitors, and media partners — based on your preferences
- Forums or directories where you choose to share content or information
- Virtual badge scanners or networking tools at events
Legal Reasons
We may disclose information to comply with legal obligations, investigate fraud, ensure safety, or during a corporate transaction.
Additional Processing
- Editorial Content: Public biographies, speaker information, and promotional materials may be published.
- Event Concierge: Passport, visa, health or disability info may be collected to meet accommodation needs.
- Industry Awards: Nominee and sponsor info may be processed for administrative purposes.
Your Preferences
You can manage communication preferences through your account or opt-out links. Matchmaking features can be disabled during registration or via email links.
Accessing & Updating Your Information
You may update your account, profile or directory data at any time. For job boards, you may edit or delete your CV and preferences. Please be cautious, as visibility may extend to recruiters, including your current employer.
Privacy Centre
You may request access, correction, deletion, or restriction of your data under applicable laws via our Privacy Centre.
Data Retention
We retain your information only as long as necessary for legitimate business, legal, or compliance reasons.
Children’s Privacy
We do not knowingly collect data from or target children under 13.
Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access or misuse.
Location of Processing
Your information may be processed in your region or other countries. We ensure protection in accordance with applicable data laws.
Legal Grounds for Processing
We process your data based on:
- Contractual necessity
- Legal obligations
- Public interest or vital interest
- Your consent
- Legitimate business interests
You may withdraw consent or object to processing at any time.
Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated accordingly.
Contact Us
If you have questions, contact us through our Privacy Centre.
EU Representative: RX France SAS, 52-54 Quai de Dion-Bouton, Puteaux Cedex 92806, France
UK Representative: Reed Exhibitions Limited, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, UK